Contractors can’t build well without clients that lead

Did anyone see the recent news story on the Edinburgh PFI schools with structural failures? In 2016 we shouldn’t be constructing buildings with feeble brickwork. We have Victorian and Edwardian schools that have been standing for over 100 years without these problems. More ironically we have 1960s CLASP schools – built on a budget with the flimsiest of constructions – still standing and performing their role well after their sell-by date. OK, they’re usually freezing in winter and boiling in summer, with asbestos in places a power drill shouldn’t reach, but at least they’re still standing.

The reasons for these high profile failures are easy to park at the door of the PFI process. One can blame cost-cutting, absence of site inspections, and lack of quality control. Some even say that the ceding of Building Control checks to the design and build contractor is a root cause: site labour can’t be trusted to mark their own exam paper when their primary interest is to finish on time and under budget.

Some commentators blame the design process, and bemoan the loss of days of the Building Schools for the Future programme when design quality was overseen by the Commission for Architecture in the Built Environment (CABE). The erstwhile CABE may have tried to be a force for good, but project lead times become ridiculously long and expensive. And would it have prevented structural failures? Hardly likely.

The one cause of these failures that doesn’t get enough press coverage is the important client leadership and quality championing. It can be argued that clients get what clients are willing to pay for, and there’s no industry like the construction industry for delivering something on the cheap. The cost-cutting, the emphasis on time and cost at the expense of quality control – all this can be pinned on a client base that does not lead, demand, oversee, and articulate what it wants well enough to prevent the desired product being delivered at the wrong level of quality at the wrong price.

Which means that clients have to a) get wiser on what can go wrong, b) get smarter with their project management, and c) articulate what they want in terms of performance outcomes. Truly professional designers recognise this, and are prepared to guide their clients through the shark-infested waters of writing their employers requirements. But once that is done the client’s job is not over. They can’t simply hand the job over to the main contractor and turn their back until the job is complete. They need to be closely involved every step of the way – and keep key parties involved beyond practical completion and into the all-importance aftercare phase.

Soft Landings provides a chassis on which focus on performance outcomes can be built. The chassis provides the client with a driving seat to ensure that standards are maintained, along with a shared construction team responsibility to make sure the building is fit for purpose.  The forthcoming BSRIA conference Soft Landings in London on 23 June is a good opportunity to learn how this can be done. It will focus on workshops where problems can be aired and solutions worked through. It will be led by experts in the field who can suggest practical solutions for real-world projects. Why not book a place for you and a client? For more information visit the BSRIA website. 

Ideas competition – How would you make buildings better?

PrintBSRIA and Designing Buildings Wiki are giving you the chance to win £500 of BSRIA membership, training or publications and to be featured in Delta T magazine by suggesting ways that buildings can be made to perform better. Gregor Harvie, co-founder of Designing Buildings Wiki explains why.

The UK government’s commitment to progressively reduce carbon emissions compared to 1990 levels is broadly in line with the COP21 goal agreed in Paris last year for keeping global warming well below 2 degrees centigrade.

But the Climate Change Committee has reported we are not on track to meet the fourth carbon budget, which covers the period 2023-27, and that meeting the 2050 target, a reduction of more than two thirds compared to today’s levels, will “…require existing progress to be supplemented by more challenging measures.”

construction emissions The construction industry generates or influences 47% of UK carbon emissions, and 80% of those emissions are from buildings in use. So unless the performance of buildings is improved, we will struggle to meet our carbon reduction commitments or the COP21 goal.

The tightening of the building regulations is intended to help deal with this. But figures from Innovate UK’s Building Performance Evaluation Programme have revealed that the carbon emissions of the 76 homes assessed were 2.6 times higher than their building regulations calculations, and emissions of the non-domestic buildings were 3.8 times higher.

And of course the building regulations do little to improve the existing building stock. Its estimated that around two thirds of the housing that will be occupied in 2050 has already been built.

emissions target v actualIn fact, our actual energy consumption has changed relatively little since the 1970’s, and the reduction in carbon emissions achieved to date has largely been the result of a shift away from coal powered generation. Now that the low hanging fruit have been taken, the task gets harder.

Couple this with a population expected to rise from 65 million now to around 77 million by 2050, and we have a problem.

So what can be done?

BSRIA and Designing Buildings Wiki have launched an ideas competition asking ‘how would you make buildings better’.

The challenge requires outside the box thinking to come up with radical ideas for reducing the emissions of buildings in use. Tell us about those innovations you think of in the middle of the night and the solutions to the world’s problems you only come up with after a few hours in the pub. Whether you think the answer lies in the adoption of smart technology, better regulation, on-site generation, monitoring and feedback, or more drastic measures such as carbon rationing or a contractual requirement for buildings to achieve design standards. The more innovative and far-reaching the idea the better.

The competition is very simple to enter. You don’t need to write a long essay, your idea might only take a paragraph, or even a sentence to explain.

To enter, go to the ‘Make buildings better’ page on Designing Buildings Wiki 

The winner will receive £500 worth of BSRIA membership, training or publications, and along with 4 runners-up, will be featured in the July edition of BSRIA’s Delta T magazine and on Designing Buildings Wiki.

The competition closes on Wednesday 18 May.

Architect Dr Gregor Harvie is co-founder of Designing Buildings Wiki, a free, cross-discipline knowledge base for the construction industry written by its users. It is home to more than 3,200 articles and is used by more than 10,000 people a day. Designing Buildings Wiki is supported by BSRIA, CIOB ICE, BRE, RSH+P, Buro Happold and U+I Group.

Post Occupancy Evaluation: operational performance of a refurbished office building

This blog was written by Dr Michelle Agha-Hossein BEng (Hons), EngD, Sustainable Building Consultant for BSRIA's Sustainable Construction Group

This blog was written by Dr Michelle Agha-Hossein BEng (Hons), EngD,
Sustainable Building Consultant for BSRIA’s Sustainable Construction Group

My Engineering Doctorate study aimed to investigate how and to what extent office building refurbishment can help to improve occupants’ satisfaction, perceived productivity and well-being while optimising building’s operational performance.

A case study approach and a “diagnostic” post-occupancy evaluation style of framework were adopted in this study to evaluate the performance of a recently refurbished 5-storey office building in detail and find opportunities to reduce the gap, if any. The study divided the workplace’s environment into three categories: ‘physical conditions’, ‘interior use of space’ and ‘indoor facilities’. Employee surveys and interviews revealed that interior use of space was the most important aspect of the building influencing occupants’ perceived productivity, well-being and enjoyment at work (happiness) while the improvement of the indoor facilities had no significant effect.

The study also concluded that issues with the physical conditions (such as noise and temperature) causes negative effects on perceived productivity but improving this aspect to a higher level than it is required would not necessarily increase perceived productivity. In contrast, improving the interior use of space aspect of a workplace would increase employees’ perceived productivity proportionally.  These results, however, should be considered with cautious as employee’s satisfaction surveys and interviews revealed that employees’ levels of expectation might have affected their levels of satisfaction with their new work environment.  This could cause some bias in the results of buildings’ performance evaluation. A potential

Old working environment

Old working environment

solution to this issue is to measure occupants’ expectations for their future workplace at the design stage to try to fulfil these expectations as much as possible. How well the new work environment met occupants’ expectations is another factor that should be measured at the post-occupancy stage.

It was also noted that the occupants density at the building was low at the time of the study (17.7m2/person) and that the space was not fully and effectively utilised and more than 50% of the workstations were often not in use. The link between improving space utilisation and the building’s energy consumption as well as its occupants’ perceived

New working environment

New working environment

productivity and well-being merits further investigation. These results are important in the projects where increasing productivity is a key and the budget is limited.

In terms of energy performance and CO2 emission, it was revealed that the actual emission of the building was three times more than the design target. Most of the low cost opportunities identified to reduce the gap were related to the building management and control as well as occupants’ behaviour. I will be doing a webinar very soon on simple energy efficiency tips related to building management and control and occupants’ behaviour. Watch BSRIA’s website for more details about this webinar. 

Government Soft Landings

This is a blog by Peter Corbett, Principal Quality Inspector at Essex County Council

This is a blog by Peter Corbett, Principal Quality Inspector at Essex County Council

As a Local Authority employee I am well aware of the push for both savings and value for money, it is therefore reassuring to see the importance the Government is affording their version of ‘Soft Landings’.

The Cabinet Office sees soft landings as the ‘golden thread’ of BIM, rather than a delivery tool, and is looking for three key benefits from its implementation, those being; Improved Environmental Performance, Improved Financial Performance and Improved Functionality and Effectiveness.

The Government’s Soft Landings policy drawn up in September 2012 recognised that ‘The ongoing maintenance and operational cost of a building during its lifecycle far outweighs the original capital cost of construction, and GSL identifies the need for this to be recognised through early engagement in the design process.

To help the development of GSL a stewardship group was formed to which all government departments and agencies were invited. This group generally meets quarterly with around twenty department and agencies represented. It seeks to update the GSL implementation progress across departments, develop training ideas and determine ways of measuring the benefits that could be gained from the process.

GSL has been the archetypal snowball, steadily gathering pace as it moves toward 2016 when the Cabinet Office has asked for its adoption by all central government departments and agencies, and gradually increasing in size, as with each stewardship meeting more departments and agencies are in attendance.

I was fortunate enough to receive an invite to the last GSL stewardship meeting through my links with the BSRIA Soft Landings User Group and as a Local Authority representative, and was encouraged to see the enthusiastic approach to soft landings from some of the more engaged departments, they like ourselves see the advantages soft landings could offer (albeit from an FM focussed approach that more considers the ‘In Use’ benefits) and are eager for the evidence of this that case studies and their like could provide. Of course as with most matters concerning Central & indeed Local Government the journey is never straight-forward, and as could probably be expected the speed of soft landings adoption varies greatly both in levels of commitment and of development between each Government department and agency.

So what next for GSL? On Friday 7th November there was a GSL supply chain engagement day, to which all Government departments and agencies were invited and encouraged to extend invites to their design, construction and facilities management partners. Attendees were treated to seminars on what Government Soft Landings actually are, why they should be used and how they should be implemented, as well as what training and ongoing support could be provided.

Soft_Landings_logo-highIt was fairly evident from the nature of the questions from Government department representatives that there remains a lot of work to do to obtain both a participative and consistent approach across all departments, as well as the difficulty in impressing on the supply chain providers that success on a project is not merely about building to budget and programme. As pointed out by one contractors’ representative ‘We know of Soft Landings, but that’s where our knowledge ends’, a better description of what GSL actually is was requested with examples of what ‘success’ actually looks like, and also recognition that there is a clear shift from Capex to Opex in the governments construction expectations. All evidence that there is still much to do to achieve wider engagement in soft landings throughout the industry.

But there remains a high level of commitment to soft landings from the Government as evidenced by this event, and this is likely to soon have an impact on those of us in Local Government. In my own Authority we have been using the principles of soft landings in order to help improve the delivery of our projects in areas that have proved problematic; this has predominantly centred on the handover and defects resolution stages, and also end-user training on their new building. For us the ethos of soft landings has been extremely beneficial, but we have been fortunate enough to get the buy-in from our framework of contractors, again some contractors are more engaged with the practice than others, however with the Governments push for the use of soft landings it should encourage everyone’s participation in the process, and hopefully to the benefit of all involved; commissioner, client and contractor.

 

Blogger profile

My working career began early 1980’s in civil engineering, after taking various qualifications I moved into construction after an acquaintance encouraged me to become a clerk of works at the age of 21.  I joined Essex County Council initially as an assistant clerk of works and have remained with the authority for almost thirty years, latterly as the authorities Principal Quality Inspector. I have more recently acted as the construction performance manager on Essex County Council’s Contractors Framework, for which I am undertaking the role of Soft Landings champion. I am a Fellow of the Institute of Clerks of Works and the Construction Inspectorate having first joined the organisation in the 1990’s.

Emerging themes from Innovate UK’s BPE programme

This blog was written by Peter Tse, Principal Design Consultant for BSRIA's Sustainable Construction Group

This blog was written by Peter Tse, Principal Design Consultant for BSRIA’s Sustainable Construction Group

Back in May 2010, Innovate UK (formally TSB) embarked on four year programme, providing £8m funding to support case study investigations of domestic new build and non-domestic new build and major refurbishment projects.  In total the programme has supported 100 successful projects to provide a significant body of work, that provide insights on the performance of various design strategies, building fabric, target performances, construction methods and occupancy patterns, handover and operational practices.  This work will be shared across the industry providing evidence based information, increasing industry understanding to support closing the loop between theory and practice, ensuring the delivery of zero carbon new buildings is more readily and widely achievable.

Currently project teams are concluding their investigations and collating their findings, and dissemination of the results of the programme will begin in earnest in the first half of 2015.  However, as the programme has progressed, there are some consistent themes that are emerging.  Focussing on the non-domestic projects, I will address a couple of these emerging themes.

The first is around adopting innovative building systems to deliver low energy consumption and comfortable conditions, and unintended consequences associated with these technologies.  This covers a broad spectrum of building technologies including solar thermal, heat pumps, biomass boilers, earth tubes, rainwater harvesting, controls and natural ventilation strategies.  Innovation in its essence will have some inherent teething problems, which is often overlooked in the charge towards reaching our carbon reduction targets.  The obvious default stance is to specify proven and reliable technologies which are delivered by a team that is familiar with the technology, but our journey towards delivering true low carbon building in operation would inevitably be prolonged.

An additional level of complexity can be added with innovative systems; one healthcare facility introduced solar thermal and a combined heat and power (chp) unit, to supplement natural gas fired boilers for heating and hot water requirements. With several sources of heat complexity is added to the control strategy, trying to strike a balance between changing heat demands of the building and optimisation of the system.  This complexity, coupled with a requirement for increased operator understanding often leads to system underperformance.

The practicalities, maintenance and associated costs of innovative systems is seldom fully realised by clients.  An office reported success of the rainwater harvesting system, but were surprised at the frequency of filter changes to mitigate the system being blocked.  Another office had to regulate a fan associated with earth tube ventilation system, as running at a higher speed caused too much noise for occupants.  A school had ingress of water to an underground wood chip store rendering the biomass boiler idle for significant periods.  A hotel employed automatic external blinds which retracted in windy conditions to avoid damage, thus offering no shade to occupants during sunny, windy days.

DC-Innovative-Construction-Services-Building-Maintenance1It is clear a reality checking process is required for design decisions to mitigate such matters.  BSRIA’s Pitstopping guide, which resides within the Soft Landings framework describes a process that allows construction teams to periodically reconsider critical design issues by focusing on the perspective of the end user.  This also provides an opportunity for the client to understand the full ramifications of implementing innovative building systems for a more informed decision, and to align client expectations.

The second theme involves the process in delivering innovative technologies, with a particular a focus on commissioning and handover.  The commissioning period residing at the end of the build process is often susceptible to being squeezed.  When the decision has been taken to adopt an innovative building system, there is increased pressure during commissioning to ensure the system is operating as intended.  With the additional complexity associated with innovative technologies, it is vital the commissioning time is adequate to complete comprehensive scenario based testing; how is hot water delivered if the solar thermal does not provide a contribution, how is the building operator alerted the status of the system, how can the operator diagnose the problem, how long can the system operate without the solar thermal contribution without major detrimental effects etc.  To ease the burden on the commissioning period, it is clear commissioning should not be afterthought, but an integral part of the build process.

The commissioning period also signals a time where many of the stakeholders with tacit knowledge of the innovative building systems have changing responsibilities. It is vital this knowledge is captured for users before the opportunity is lost.  Building manuals, user guides and logbooks need to be completed so users can relate to their building environment, understand control of the environment and capture major alterations.

Figure 1 - South façade showing café, street and incubator office blockMany projects reported that guidance for both users and operators was often lacking, with several BPE teams developing guidance as part of their projects to support users.  Commonly BPE teams have also struggled to find initial design intent and operational strategy associated with innovative technologies, highlighting the importance of handover documentation.  Training of users is another key element to knowledge continuity, but several projects reported changes in staff being a core reason for innovative systems underperforming, as documentation was not kept up to date.  The value of clear concise user guidance is evident; BSRIA’s Building Manual and Building User Guides helps individuals responsible for creating building logbook and user guides.

In this blog, I’ve only addressed a couple of areas in regards to emerging themes, to hear more about findings from the programme, come hear me speak at the Energy Management Exhibition (EMEX), at Excel, London on the 20th November, 2014.  Additionally, join the BPE community at connect.innovateuk.org, and search for Building Performance Evaluation.

BSRIA Residential Network launch

saryu2

This blog was written by Saryu Vatal, Senior Consultant and Researcher for BSRIA Sustainable Construction Group

The BSRIA Residential Network was launched on the 11th of September, kindly hosted by the Wellcome Trust and well attended by over 50 delegates, comprising of both members and invited guests.  Ian Orme Business Manager for the Sustainable Construction Group welcomed the delegates and introduced briefly the intention of the network and how BSRIA would like to engage with all stakeholders to help make residential development better.

The event was chaired by Richard Partington of Richards Partington Architects, architect advisor for the Zero Carbon Hub and co-chair of the steering group for their Performance Gap project.

The day started with a summary of the current policy context for energy efficiency standards in new homes and challenges and opportunities for low energy retrofits.

The recently concluded Performance Gap project for the DCLG provided a starting point for discussing issues that impacted new build residential developments. For this project, an extensive evidence gathering and review exercise was carried and over 60 issues were identified as contributing to the gap between the designed and measured energy use in homes.  Of these the ones prioritised for action and further research, along with the shortcomings in skills and knowledge highlighted through the end-to-end process review of over 20 new developments,  formed the core of the Hub’s recommendations to the Government.

Rick Holland was present to give an update on the Government’s continued support for funding research into construction processes via Innovate UK (previously Technology Strategy Board), both for domestic and non-domestic buildings.

A major programme from this funding stream looking at Building Performance Evaluation is coming to a close at the end of September and early stage findings from meta-data analysis were presented by Ian Mawditt of Fourwalls.  This focused on the common issues found with the design, installation and operation of MVHR systems and data from whole house co-heating tests. The final findings will be disseminated via Innovate UK and will include information from all projects across the seven funding tranches.

The analysis of key design specifications that would impact the performance of the mechanical ventilation systems raised some interesting observations about common assumptions made at early design stages.  Common themes from the commissioned air flow rates were also discussed.  The performance of homes built to Passivhaus standard was notably better, which emphasised the importance of process control on site, but also highlighted the fact that, when needed, the industry was able to deliver a high quality product (homes).

The presentations of the day concluded with a summary of how BSRIA would like to engage with its members to try and address various shortcomings identified through research.  Members are invited to put forward areas where there is a need for additional support, in the form of training, guidance and impartial technical expertise.

Calculator leaned on a little house with red roofA panel discussion was facilitated by the event chair in which a range of topics were discussed.  These included issues around the effective design, installation and modelling of district heating in residential and mixed use schemes and variations in standards and assumptions between the EU and the UK.  Ashley Bateson was able to provide an update on standards being developed by CIBSE.

The conflict between supporting innovative technology and the confidence in product and performance data to allow these to be accepted into mainstream and within compliance tools was also highlighted as an area of concern.

The impact of users on the actual energy performance in homes has not been included in some key research projects although in reality this has significant impact.  While this lies beyond the scope of a developer’s influence, key decisions about the complexity of services, controls interface and handover procedures all contribute towards the usability of homes.  Instances of how internet based tools and were successfully employed in some projects to engage with occupants to develop a feedback and learning mechanism were highlighted.

There were concerns voiced about the problem of overheating in new and newly refurbished homes, especially when dealing with vulnerable occupant groups like the elderly.  The Zero Carbon Hub are working on a project looking at the evidence and aim to help develop the assessment standards and methods for evaluating and mitigating risks in new homes.

BSRIA sees itself well-placed to engage with its members and the wider industry to help address the various shortcomings and areas of concern highlighted.  Subsequent network events have been planned to focus on specific topics in detail and we are seeking feedback from members to help structure our efforts in the most effective and useful manner.

Presentations from all speakers can be found on the networks page of the BSRIA website.

Design Fine Tuning?

 

Julia Evans, BSRIA Chief Executive

Julia Evans, BSRIA Chief Executive

BSRIA has been involved in many recent projects including an independent assessment of the realised performance of low energy / environmentally conscious buildings.  This includes projects associated with the Technology Strategy Board’s Building Performance Evaluation (BPE) programme.

The emerging results for more than 50 non-domestic buildings have now been analysed by BSRIA to look at what works well, and when things don’t, why this is the case.  It’s always difficult to generalise based on such a diverse building stock, ownership profile, procurement route, supply chain capabilities, and operational approach, but its clear that in many of the buildings there is a significant performance gap between design intent, and realised performance.  Analysis of such data is always a challenge.  How does one attribute, for instance, any shortfall in performance between the specification, design, construction, commissioning process, and to operational issues such as sub-optimal energy management and / or changes in operating regime such as an extension in occupancy hours.

However one lesson inferred from the analysis is that with some low carbon (and / or energy) buildings one of the unintended consequences is that sometimes the building has been finely “tuned” to minimise carbon (and / or energy), and capital costs at the expense of the building’s resilience in the face of, say, changing patterns of use or internal gains.  Put simply, if a building has been engineered to reduce energy and or carbon for a particular set of operating conditions, and one way of achieving this is to simply size ventilation, and air conditioning plant in line with those conditions, what happens if say internal gains increase as a result of higher occupancy loading?  In practice it is found that some environmental designs lack the flexibility to cope with changes in business use because of limitations built into their design.  This happens with more conventional buildings, with the difference for environmental buildings being more pronounced because the design in many cases is more finely “tuned” as we move ever closer to “near zero”, or “very low” energy / carbon buildings.

BSRIA’s experience identifies many of the good practices required to ensure environmental buildings work well, and also the impact of poor practice.  Overly sensitive design is one cause of poor performance in practice.  So the question is why do some clients and their design team include a sensitivity analysis to design services and size plant so as to ensure resilience, whereas others adopt an approach best characterised by “lowest capital, highest environmental ranking, never mind about actual performance in use”?  The likely answers are complex.  Those found by others like Latham and Egan come to mind for some instances: informed clients recruit supply chains who know their business, and both understand implications of design decisions; post-occupancy-evaluationanother is the chasm which can often occur between those who specify, procure, and lease buildings, and those who occupy and manage them.  Perhaps a third is that once a building has been occupied, too seldom is thought given to how the building will actually work in the face of changes in occupant requirements.

The question for BSRIA is how we can provide a steer and guidance to our members and the industry as to how best to ensure that we build the next generation of environmentally sensitive buildings to be even more resilient in the face of likely changes those buildings will face over their lifetime.  A building which has a very low carbon and / or energy design use, but which fails to provide a productive environment in the face of foreseeable changes in operating conditions can’t really be described as “sustainable”.

This blog was written by BSRIA’s Chief Executive, Julia Evans. For more information about BPE you can visit our website or visit the TSB’s BPE pages where you can look at case studies and methods of BPE (you may need to register to access these). 

Making buildings better – measuring for improved building performance

Andrew Eastwell, BSRIA CEO

Andrew Eastwell, BSRIA CEO

BSRIA has always been in the business of measuring, whether it is a physical quantity such as temperature or pressure, a market assessment such as volume of product imported to a given country or a softer, more management-orientated value such as a benchmark or satisfaction score. Measuring is a fundamental characteristic of our industry’s operations and it is in BSRIA’s DNA.

The need for accurate and more comprehensive measurement has been increasing in response to the revolution that is the low carbon agenda. Revolution is no idle description either. In just over a decade, carbon signatures of new buildings have been required to fall to “nearly zero” – yet few owners were even aware of their building’s operational carbon use at the start. In looking backwards over the past few years, I think BSRIA can be proud of its role in promoting the increased use of through-life measurement embedded in processes such as Soft Landings and the associated building performance evaluations.

There is another BSRIA process that is associated with the collection of measurements. This is the process that turns detailed, often randomly accumulated and frequently disconnected data and information into documents that can be used by our members to guide them in their work. A couple of decades ago this process was greatly enhanced by the availability of a managed construction research programme that not only contributed funds from central government but much more importantly brought focus and long term stability to the accumulation of knowledge. This stability was crucial since it enabled individuals to establish research skills and careers with enduring value to the sector they served. Loss of this programme has also resulted in a loss of cohesion between frontline companies willing to collaborate within the longer term research process.

There is a however a new kid on the block that may be about to revolutionise the traditional measure/analyse/publish process that has dominated research and guidance in our sector.

As disruptive technologies go, Big Data has managed to remain under the public radar quite well until the recent disclosures of the USA “Prism” project. Under Prism, colossal quantities of data harvested from both open and private sources are analysed to identify supposed threats to homeland security. It is the use of automatic analytics software combined with large arrays of sophisticated new sensing technologies that makes Big Data techniques so intriguing for the built environment sector.

By way of example, consider the problem of maintaining comfortable temperatures in a space. Traditionally we have used lab research on volunteers to establish what “comfort” requires. Ole Fanger took years to generate his widely used algorithms but they still do not cover all the possible variables that affect perceived comfort. We now use a thermostat, with a setpoint guided by Fanger, and assume that all is well with our occupants. In the new paradigm, cameras utilising facial recognition software will be capable of spotting yawning (too hot, too much CO?) or sluggish activity (too cold). This data is available for every worker in a given space and a “voting” system used to optimise comfort over the group.

But of course there is more. This data could be available from many sources in a Prism type environment. There would now be the potential to mine the data to establish new benchmarks feeding back to the design process that can be tailored to the particular activity type. Schools, offices, homes and shops each can be analysed not just to establish a single setpoint value but to understand in great detail the envelope or distribution of responses. At last, proper large scale data sets can aid our work – and most of what we need to do this is already available through installed BEMS.

There is one further gain possible from this approach. Traditional academic research leading to refereed papers and thence to institutional guidance can take half a working lifetime to complete. Big Data results can be achieved in hugely reduced timespans. Take the case of adverts you see on Google – these are tailored specifically to you based on purchase decisions you may have only made via unconnected sites a few hours earlier. Scary but true.

Big Data is where BIM, Smart Cities, performance contracting and responsive design meet. It challenges all the preconceptions of professional codes, cuts swathes through the notion of privacy and opens up “our” market for knowledge to an entirely new set of competitive players. The next decade is going to be seriously exciting and I am sure BSRIA will remain strong to its ethos of Measuring and Managing in this startling new environment.

BSRIA provides a range of services to conduct and support BPE, from the complete evaluation to providing energy monitoring instruments and benchmarking building performance.

Review of the BSRIA Briefing 2013 – Changing Markets, New Opportunities

“Construction is the last of the big industries to go digital”, John Tebbit, Construction Products Association

November 2013 saw another brilliant BSRIA Briefing held as always at the fantastic Brewery in London. The event was chaired by John Tebbit, Industry Affairs Director at the Construction Products Association with c400 industry professionals in attendance. The speakers this year were focusing on customer satisfaction, data centre trends, changes in building practice and design decisions, smart technology leading the industry forward and the internet of things.

Chairman John highlighted two key issues facing the industry, the Construction 2025 strategy and the move towards Low Carbon as well as the construction industry being the last industry to go digital despite a demand to do so.

Bukky Bird talked about Tesco as a continuously changing organisation by highlighting some of the company’s historical milestones. From Tesco’s founder Jack Cohen opening a market stall in 1919 to becoming a global company with just over half a million colleagues today.

Bukky also highlighted some current customer expectations and key drivers for this such as the current economic context. She emphasised the need for organisations to understand and respond to changing needs and environments.

“A green agenda is a prerequisite of what customers expect from a brand like Tesco”, Bukky Bird, Tesco

“A green agenda is a prerequisite of what customers expect from a brand like Tesco”, Bukky Bird, TescoToday’s customer is under pressure, struggling with rising costs and dealing with lifestyle changes. The focus is therefore on family and the home, with a real expectation that brands should reduce waste and save money. Responding quickly to these needs is critical for retailers like Tesco and this should therefore drive the focus through the industry supply chain.

A challenge facing our industry is how to develop true partnerships to tackle these problems. Bukky highlighted the need for flexibility, agility and the need for the industry to be willing to change. The customer is changing radically and the building industry needs to be ahead of this curve.

Historically we have been very slow to adapt, and this is an opportunity to buck that trend. Her final point was that the industry are not supplying Tesco, but Tesco’s customers – understanding the customer’s needs and developing innovative solutions to meet these is key to successful partnerships.

“Nobody ever did anything to be green, they did it to save money”, Nicola Hayes, DatacenterDynamics

 Nicola Hayes looked at a rather different sector focusing on data centre trends and energy. Datacentres Nicola argued are the buildings you do not see, the hidden side of the industry and yet becoming a central part of several industries as people relocate their data to the Cloud. Nicola discussed the fact that Datacentres may be hidden but they do suffer negative publicity mostly due to the energy usage of such buildings and the accusation from the Press that they are singlehandedly destroying the planet. When viewing the industry as a country, the industry uses a little less energy than the UK as a whole, marked at 332.9TWh which is an exceptional amount and understandably a worry for the industry and a target from the Press.

But it was the trends that Nicola was concentrating on, where the Datacentre industry has come from and the expectations of it for the future. In three years the industry has grown from $86bn to a staggering $120bn as well a doubling in space used for the buildings, growing from 15million sqm to 31million sqm. The growth of Datacentres is down to several other key industries, the rate of increase has risen for Professional Services, Energy & Utilities, Industrial & Process and Media & Telecoms. With this growth there has been a change in how Datacentres are being built and their operations. There has been a 15% increase in outsourcing for the industry since 2007 rising to nearly a quarter of the industry but IT Optimisation still remains a major investment.

For the built environment the biggest change Datacentres has had for them is the increase in energy monitoring and the storage of millions of data bits. People in the world, particularly the US, UK and Germany are starting to become more conscious of energy efficiency therefore more business is generated for the Datacentre industry through big data from energy monitoring. Nicola pointed out that this is not done for a purely ‘green’ reason but primarily to monitor costs which are why most universities do not monitoring as they are not responsible for the financial side of their energy use.

With there being such a focus on energy efficiency, the way Datacentres are being built has also been a changing trend with there being 25% increase in the number of retrofits of Datacentres while there was only a 2.1% increase in the number of new builds. Efficiency measures (to answer to the Press criticism) are also now determined from the outset. However despite Datacentre industry growing at a fast rate there are risks involved for the industry from the small scale of compliance to the large scale of terrorist attacks. With these risks comes an important debate that is happening within the industry, cost vs. risk.

“There is a market for MVHR but we need to get better at delivering it”, Nigel Ingram, Jospeh Rowntree Housing Trust

 Nigel Ingram continued with a discussion about social housing and the consideration of end users when designing buildings. The Joseph Rowntree Housing Trust currently looks after 2,500 homes in Yorkshire and Hartlepool. Nigel discussed one particular project the Housing Trust are involved in, the Derwenthorpe village which looks at the lessons learnt from past projects and how they can improve their buildings. The way the Joseph Rowntree Housing Trust decided on best building practices was through experimentation over four years, they built two prototypes and used 17 different methods and as many M&E components as possible including grey water harvesting and block work systems. The aim of this experimentation was to see what worked to create the best possible building.

As well as all these design considerations Nigel also enforced the importance of the end user and their lifestyles with the Joseph Rowntree Housing Trust looking at how people live in buildings and what changes in lifestyles are expected in the future and how best can the prepare buildings for that. There were three main points that made up the JRH’s strategic servicing infrastructure, the first being fibre optics. The Trust believes that with the use of technology ever increasing including internet, television packages etc. they needed to invest in a viable cabling network. However none of the big companies were prepared to discuss such a project therefore the Trust developed a joint venture with an investor to set up their own fibre optics for the estate, by doing so they satisfied the customers and set them up for any increase in connectivity in the future.

The second point the Trust considered was Communal Heating, they looked at a variety of different heating techniques for the estate such as low ground source heat pumps.  Communal Heating was decided on in 2007 from a carbon footprint point of view as at the time the Code of Sustainable Homes was announced with zero carbon targets by 2016. Communal Heating is notoriously difficult to get working efficiently, just like any heating system however after it was distilled down into the six components that worked for the Trust it was able to provide fuel security and prince control for the future residents which is what users wanted from their buildings. The system now works and is one of the only systems in the country that is successful and has been contracted for 25 yrs to a European Communal Heating group.

However Nigel wanted to point out that the Derwenthorpe village has not been completely successful, the final point in their strategic servicing infrastructure was MVHR Systems. The project has not seen any success with these systems, it has been installed in 64 houses but customer feedback has been negative and there are many issues with it. As an alternative MEV is now being used. Nigel stresses that there is a market for MVHR systems but for it to work there needs to be massive improvements in the industry in terms of commissioning, installation and maintenance. There seems to be a technology focus rather than process and this needs to change if the industry is to satisfy clients and users of buildings.

Nigel’s main focus for the Derwenthorpe project was customer satisfaction, the importance of the end user. Fibre Optics and Communal Heating was installed for the benefit of the residents of that estate as they have certain expectations of the way they live including operational and financial. The Joseph Rowntree Housing Trust has focused on the end user for their design plans rather than what should work from the industry perspective. Rigorous testing and accepting systems aren’t right has gone into making sure buildings are built as best as they can be which is important for our industry, it’s taking into consideration the mistakes made on previous building stock and learning from them and also considering the occupants and their needs.

“The Cloud is as suited to small buildings as it is to big buildings or building portfolios”, Jeremy Towler, BSRIA

 Jeremy Towler reflected on the “smart” built environment and how we get there. Jeremy highlighted that there is a lot happening and changing in our industry emphasising that we are the last industry to go digital despite there being several opportunities for digital work particularly wirelessly. BEMS will become an increasing component of buildings, modules will be built off site and therefore digital technology needs to be an important investment. Mobility will also become a more important part of the built environment, currently everyone uses a mobile but with geo-location buildings will be able to recognise everyone in buildings and respond dynamically. With this the collective voice of the occupants starts to influence the building which could be quite revolutionary.

Building Analytics are also an important step towards a “smart” built environment, increasingly buildings have sophisticated software that permits building operation and how best to optimise them. With Building Analytics becoming a more common part of our industry there has been a move towards the Cloud which has allowed data mining to reveal relationships and trends we never could have imagined. With these advances also comes the development of Smart Cities, particularly in China where there is a commitment to build at least 30. Jeremy defines smart cities as an incorporation of intelligent buildings, broadband connectivity, innovation, digital inclusion and a knowledge workforce.

But Jeremy states it’s not just smart cities we have to consider, its smart grids and smart buildings. Smart grids is an advanced power grid for the 21st century, essentially it is a decentralised multi directional model where energy and information can flow from supplier to consumer and vice versa which enables a variety of new applications for homes and businesses. Smart homes on the other hand have reached a critical mass and are due to break into the standard housing market but with this there has been an opportunity seized by the utilities who are now offering connectivity.

With smart homes becomes the internet of things and the ‘ubiquitous homes’ where sophisticated systems learn behaviour and respond accordingly, like our mobile phones that can tell us where we want to go and how we need to get there, such software will be used in our own buildings to provide our homes with the settings that we need. However the current built environment is a long way from becoming a smart industry, currently more than 75% of the building stock has no intelligent controls which is primarily to do with the age of the buildings with over 40% of total stock being built before 1960. With this in mind there is an opportunity for the industry to consider a great deal of retrofit projects but for smart technology to work to its best potential for the built environment the industry needs new skills developed through training in software and hardware analysis.

“We are now accountable for how our buildings perform “, Michael Beaven, Arup Associates

 Michael Beaven continued on this theme of the industry needing to change but instead focused on workflows. Arup has learnt that change is beneficial to the industry, adaption is necessary to meet the needs of the client. Arup have changed what they do and how they do it, learning that doing things the same way over and over again is to no benefit. However despite the need to adapt there are constants within the industry, carbon being the main issue for energy costs and emissions for companies in reputational aspects as well as the bottom line an example being Sky who are very forward looking including reducing the carbon of their set top boxes from 10 to 4 watts saving 20megawatts to the grid.

Importance of energy and efficiency is paramount but so is what we build it with. Embodied carbon is a key player in how we build our buildings now; decisions are being made on where products come from and their whole life cycle rather than primarily cost efficiency. Buildings are also being tested now, everything is monitored in our buildings so we can learn how to improve them, we are accountable for how buildings perform. From this we can learn how to design buildings that are successful for end users.

Michael also emphasised Jeremy’s point of the internet of things, how the integration of IP controls are making building betters and even the advancement of BMW considering smart transport for smart cities. Building on the interaction between traffic signals and mobile data to develop relationships between them to better control traffic, even where you park will be managed in a smart way. Another important development in terms of smart technology is that people are now connecting and sharing information on what works for a building and how best practices can be established.

One of Michael’s most important arguments was the importance of BIM and the matter that we as an industry really need to get up to speed with it. It’s client driven so we need to be on board as it is not only changing our workflows but also our business, without a grasp we lose projects. There also needs to be an acceptance that BIM is not just about 3D drawings and design but rather it should be a changing of our work streams to digital.

BSRIA Briefing panel answers questions from the audience

Michael’s final point tied in one of the key themes of the morning, customer satisfaction or rather the importance of the end user. Arup are moving towards an end user focus, designing buildings for people rather than the client or the architect. He used Sky as an example of a company championing a place for people, designing a building that understands what the user wants rather than what is considered the best design. Michael emphasised the feedback loop, empowering people to vocalise what they want in a building, what controls work for them, with that Soft Landings is critical for discovering what works and what doesn’t and resolving these issues before a project is completed.

There were a variety of thoughtful questions throughout the morning ranging from what the industry is doing to combat the UK’s power supply reducing to 2% by 2016, John Tebbit argued that the UK needs to stop investing in the UK and instead build industry abroad and import into the UK. There was also discussion on why there are so many installations problems within the industry, Nigel Ingram suggested there was too much blame placed on the end user, that there needs to be more ownership of mistakes and to learn from them if the industry is to move forward. This was the key theme throughout the morning, for the industry to move forward in any pursuit especially digitally we need to focus on trends and accept change as a good thing. But when accepting change we also need to learn from our past mistakes rather than continue to avoid them.

“Change comes from doing 100 things 1% better”, Sir Clive Woodward

Following lunch guests were treated to an afternoon speech from Sir Clive Woodward who continued the theme of change being necessary to move forward and how that worked for the England rugby team and the British Olympic team. Sir Clive’s talk looked at the 3F’s or 6F’s argument and interestingly the importance of an Australian dentist and his impact on working habits. He emphasised the effort of a whole team being behind any win and argued that talent is not enough but learning, calmness and hard work are needed to leverage it.

A special mention also goes to Chris Monson, of main sponsor Trend, who was awarded an Honorary Membership of BSRIA, becoming only the 8th person honoured. Chris accepted the award from BSRIA Chairman Leslie Smith and thanked the company as well as the industry.

A big thank you to all delegates that attended and the speakers who gave their time to the event. Also thanks to Sir Clive Woodward for being our afternoon speaker and rounding up a fantastic Briefing.

To download the presentations from the event go to BSRIA’s website.

Smart metering makes BPE easy…or does it?

BSRIA's Alan Gilbert

Head of BSRIA Instrument Solutions Alan Gilbert

Building Performance Evaluation (BPE) is here to stay. With government driving towards 20% reduction in costs for its built estate and increasing unwillingness to accept design predictions as sufficient to prove outcomes, objective measurement will be key. Government Soft Landings (GSL) and the implied BPE activities attest to this. In the housing sector regulation is increasingly looking to proof of performance (airtightness for example) with a growing European focus on providing owners with objective labeling of homes. The recent announcements of the 2013 revisions of Part L have largely focused on fabric issues but it seems likely that attention will now turn to the performance of installed HVAC plant and associated controls which themselves will present a challenge in proving that combinations of low carbon technologies are indeed working properly.

All this is happening at the same time as measures to introduce smart metering are coming on-stream. With a commitment to have full implementation by 2020, smart meters should provide a powerful means to assist with BPE of both commercial and non-commercial buildings but will they really realise this objective?

Just how “smart” is smart in the context of metering? At its lowest level the smart meter simply offers a remote display of energy use (often expressed in £) so that users are sensitised to consumption. Rarely are both gas and electricity monitored and I know of no instance where water is included as well. This is a shame: water (especially hot water) is an increasing proportion of dwelling energy use and is largely ignored by householders. There is increasing evidence that this kind of visible display can have good initial impact but that users rapidly de-sensitise. Really, these meters are not smart but simply remote display devices.

More commonly “smart” means that meter readings can be transmitted to the supply company on a scheduled basis. This is the type currently planned to be used in the present roll-out. Again it is unlikely that all three services are monitored and the data is often collected at no more than half hour intervals. As an alternative to self-read or estimated billing they are undoubtedly an improvement and will help electricity companies come to terms with balancing home generation and network loading but the thorny problem of access to data remains to be overcome.

Finally there is the possibility of the “really smart” meter which will permit full two way communication between utility and user thus bringing into reality the possibility of sophisticated demand management options for the power companies. Potentially this could be a rich source of data for BPE but ownership of the protocols and access rights are likely to be a serious hurdle to potential third party users of this resource.

Even if full access to a multi-service, duplex remote metering scheme is possible it cannot provide the additional data that a proper BPE service demands. In order to interpret energy use data additional sensors are needed to enable forensic analysis. Internal temperatures, occupancy rates, casual gains from white goods and local weather, all are needed to understand and normalise energy use back to some design criteria. Even when all this is achieved there is often no substitute for “feet on the ground” to interview occupants or spot unusual behaviours.

Access to large volumes of user data is one key requirement to understanding just how the various interventions in existing dwellings or

British Gas Smart Meter

British Gas Smart Meter

the application of new regulations in the built environment sector are working. The Department of Energy & Climate Change (DECC) has developed a restricted access National Energy Efficiency Data-Framework (NEED) and this has proven invaluable in understanding the real impact of certain measures such as cavity fill retrofits. Unfortunately this kind of data is not readily available to the wider research community at present nor is it fed from real-time or near real-time sources. This makes it unsuitable for analysis of individual properties.

We want to really deliver truly low energy (an carbon) buildings that are also healthy, productive and comfortable to use but,until the tangle of issues associated with privacy and smart metering are resolved then there is little alternative or more of this kind of work that will not only resolve issues in individual dwellings but also create a new generation of people able to interpret complex building physics and behavioural data. Surely a good thing in itself. If however we really want to look at effects in the wider population of buildings then DECC should be encouraged to invest in NEED and roll it out to wider research community so that academics, business and industry can better identify opportunity for action in bringing UK nearer to its legal carbon commitments.

For more information about BSRIA’s involvement in BPE including a presentation defining BPE as well as information on how Soft Landings fits in click here.

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